> For the complete documentation index, see [llms.txt](https://pepper-scripts.gitbook.io/pepper-scripts-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pepper-scripts.gitbook.io/pepper-scripts-docs/getting-started/support.md).

# Support

All support runs through our [Discord](https://discord.gg/6NaFJWKDYu).

{% stepper %}
{% step %}

#### Verify your purchase

Run `/verify` with your Tebex transaction ID (starts with `tbx-`, found in your receipt). You receive the customer role automatically.
{% endstep %}

{% step %}

#### Open a ticket

Use the ticket panel on Discord to open a private support ticket.
{% endstep %}

{% step %}

#### Describe the problem

Include the details listed below – that way we can help you much faster.
{% endstep %}
{% endstepper %}

### Please include

* Script and version (from `fxmanifest.lua`)
* Framework and version, server build
* The **full** error message from the server or F8 console
* What you already tried

{% hint style="info" %}
Updates and news are posted on Discord. Before asking, check the script's **FAQ** page – many questions are answered there.
{% endhint %}